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Job Announcement: DHL Global Forwarding Ethiopia

DHL Global Forwarding Ethiopia has an opening for an Airfreight Specialist. Join our international team of over 395,000 logistics professionals in connecting people and improving lives.


Position: Airfreight Specialist

Educational Qualification:

  • Bachelor’s degree or equivalent experience/qualification
  • Minimum of 3-5 years’ experience in air freight operations

Key Responsibilities:

  • Execute air freight operations plans to provide forwarding services for internal and external customers.
  • Assess and interpret requirements from the freight control center and support the operations team with necessary details, information, and instructions.
  • Provide allocation and reservations of freight on planned carriers and flights required for operational performance.
  • Participate in developing and executing plans for air freight products across various areas.
  • Develop opportunities to expand business with new clients and continuously improve in-house customer services.
  • Maintain close business relationships with existing clients, attend customer visits, and achieve a desired level of customer retention.
  • Manage day-to-day shipment documentation related to current shipments.
  • Identify opportunities to enhance air freight productivity, efficient resource allocation, and utilization.
  • Analyze and provide input for processes and systems to enhance service quality.
  • Resolve day-to-day delivery issues and implement practices to increase effectiveness and efficiency.
  • Create and manage bookings through CW1 for both import and export.
  • Prepare, control, and distribute all required Import/Export documents.
  • Identify performance issues of suppliers and propose solutions to improve performance.
  • Update shipment milestone/timestamp information and physical status, resolve customer issues and incidents.

We Offer:

  • Opportunities in a global company where you can contribute your ideas and skills towards our shared goals.
  • Possible further career development.
  • Competitive salary.

Place of Work: Addis Ababa

Deadline: June 20, 2024


Application Process:

Interested applicants should upload their resumes and proceed through the application process using the provided link. Resume upload is required to complete the application.

Click here to apply: Application Link


Join DHL and become part of an innovative and international team dedicated to logistics excellence. Apply now to embark on a rewarding career with us!

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