Location: Addis Ababa
Application Deadline: August 8, 2024
Position 1: Hostess
Skills and Educational Background:
- Relevant degree/diploma/certificate in Hotel Operation/Hotel Management or Related Fields.
- COC Certification is a mandatory requirement.
- Minimum of 1 year of work experience in related operations.
- Ability to work with a team.
- Good interaction with guests.
- Good communication and interpersonal skills.
Job Description:
- Be familiar with all food and beverage items on the outlet menu.
- Utilize the outlet point-of-sales and table assignment system as prescribed.
- Be flexible in meeting special requests from guests for specific table assignments or other requests.
- Maintain the entrance area and host/hostess station in a clean and orderly manner at all times.
- Maintain the restaurant’s guest history system.
- Work in a supportive and flexible manner with other employees and departments.
- Treat all operating equipment and supplies carefully to minimize damage and reduce wastage.
- Take and manage reservations and table assignments as prescribed by the Outlet Manager.
- Follow all telephone usage guidelines, using the guest’s name and standard greetings as prescribed by the Outlet Manager.
- Wish guests “goodbye” as they leave the restaurant, as prescribed by the Outlet Manager.
- Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, ensuring problems are resolved satisfactorily.
Position 2: Income Auditor
Skills and Educational Background:
- Degree/Diploma or Equivalent in Accounting & Finance from a recognized college.
- Minimum 2 years of work experience as an Income Auditor in a hotel or similar large organization or accounting firm is desirable.
- Proficiency in Microsoft Office Software, including Word, Excel, and Outlook.
- Ability to write reports.
- Good customer service, communication, and interpersonal skills.
Job Description:
- Be flexible and seek job rotation within the departments as assigned.
- Be fully conversant with all services and facilities offered by the hotel.
- Accurately and promptly distribute all in-coming mails, memos, and internal correspondence as required.
- Set up a systematic and efficient filing system for both hard files and electronic data, ensuring quick retrieval and keeping all files up to date.
- Be proficient with all computer software used in the Finance Division.
- Courteously and assertively handle all in-coming telephone calls or inquiries.
- Ensure that the Place of Work is kept clean and organized at all times.
- Responsible for filing daily, all of night audits work after verification.
- Responsible for all journal postings into the income journal.
- Total, balance, and close-out the income journal at the end of each month.
- Prepare all necessary journal vouchers for the end of the month.
- Audit and complete the General Cashier’s summary and provide it to the general cashier to create cash journals, ensuring daily posting by the chief accountant.
- Complete the income journal checklist daily and weekly, submitting each to the chief accountant for verification and Financial Controller approval.
- Maintain accurate operating statistics.
- Submit all rebates, house charges, and paid-outs for chief accountant verification and Financial Controller’s approval.
- Maintain a log book and record all discrepancies to be brought to the attention of the Financial Controller for follow-up.
- Prepare the daily revenue reconciliation.
- Prepare the daily output Z report reconciliation.
- Prepare the daily & month-end Output VAT reconciliation and coordinate with Accounts Payables to declare.
Application Method: Interested and qualified applicants are requested to apply only through Apply. Upload an updated CV and application letter. ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED.