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Job Vacancy Announcement: Mercy Corps Ethiopia

Company Overview:
Mercy Corps is a leading global organization committed to creating a better world by driving bold solutions in over 40 countries. Operating in Ethiopia since 2004, Mercy Corps works closely with government, private sector, and civil society to enhance resilience in climate- and conflict-affected communities. The organization’s efforts focus on improved livelihoods, food security, and access to clean water, aiming to empower people to recover from crises and build better lives.

Current Open Positions:

1. Position Title: Finance and Grants Specialist (Sub Awards)

Duty Station: Addis Ababa
Open Position: 1
Safeguarding Risk Level: High

Program / Department Summary:

The Finance and Grants Specialist will manage the financial and operational aspects of sub-awards under the USAID-funded Highland Resilience Activity (HRA), a program designed to strengthen resilience among vulnerable households in Ethiopia’s Highlands.

Essential Job Responsibilities:

Sub Awards Management (50%): Ensure subawards are managed and monitored according to Mercy Corps’ and USAID regulations.
Finance & Compliance Management (50%): Ensure program activities are compliant with donor regulations and Mercy Corps’ internal policies.
Influence & Representation (20%): Build and manage partnerships with stakeholders, ensuring program targets and donor obligations are met.

Knowledge and Experience:

BA/S or equivalent in accounting or finance; advanced degree preferred.
Minimum 5 years of relevant experience, including grants management and USAID regulations.
Strong skills in donor relations, compliance, and team management.
Proficiency in MS Office, particularly Excel.
Excellent communication skills in English.

2. Position Title: Community Accountability Reporting Mechanism Officer (Hotline Operator)

Duty Station: Addis Ababa
Open Position: 1
Safeguarding Risk Level: High

Program / Department Summary:

The CARM Officer will manage the call center operations for Mercy Corps, handling community feedback and complaints through a hotline system, ensuring confidentiality and proper escalation.

Essential Job Responsibilities:

Technical: Manage and record incoming calls and texts, escalate cases, and ensure confidentiality.
Managing Phone Calls: Ensure feedback is handled confidentially and referred to relevant departments within 24 hours.
Contributing to Program Qualities: Provide well-recorded community feedback for program improvement and policy advocacy.

Knowledge and Experience:

Degree in communication, social sciences, development studies, or management.
3-4 years of relevant experience, with community engagement preferred.
Proficiency in Amharic, English, and at least two regional languages.
Strong communication skills and proven ability to maintain confidentiality.

Application Deadline: 25 August 2024, 4:00 PM

Equal Employment Opportunity:
Mercy Corps is committed to providing an environment of respect and psychological safety, promoting diversity, equity, and inclusion. Qualified female and young candidates are strongly encouraged to apply.

How to Apply:

All qualified individuals are invited to apply by submitting a CV, three references, and all applicable official papers electronically through the provided link.

Only short-listed candidates will be contacted for interviews.

Apply Here

Safeguarding & Ethics:
Mercy Corps is committed to ensuring the safety and dignity of all individuals it interacts with. Team members are expected to adhere to the highest standards of conduct, including completing mandatory training courses upon hire.

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