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Bilal Microfinance S.C. Vacancy

Bilal Microfinance S.C. is seeking a qualified and experienced individual for the position of Operations Director. The institution offers microfinance services and is looking for a leader to enhance its operational efficiency and service delivery.

Application Deadline: July 12, 2025.

Position: Operations Director

Key Responsibilities:
- Develop and implement operational strategies to enhance efficiency and service delivery.
- Oversee daily operations, ensuring compliance with policies, regulations, and best practices.
- Lead and manage operational teams, fostering a high-performance culture.
- Improve internal processes and systems to support sustainable growth.
- Monitor key performance indicators (KPIs) and ensure achievement of institutional goals.
- Collaborate with other departments to enhance customer experience and financial inclusion.
- Identify and mitigate operational risks.
Qualifications & Experience:
- Bachelor’s or Master’s degree in Business Administration, Finance, Economics, or a related field.
- 8 years of relevant experience for Bachelor’s degree holders, or 6 years of relevant experience for Master’s degree holders, out of which 4 years must be in a managerial position(s) preferably in microfinance or banking.
Location: Addis Ababa.
Employment Type: Full-time/Permanent.
Salary & Benefits: As per the Institution’s Salary Scale & Benefits Package.
Required No.: One.