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Ethswitch S.C. Vacancy Announcement

EthSwitch S.C., the National Switch of Ethiopia, is announcing the following temporary and full-time job opportunities.

1️⃣ Driver / Liaison / Logistics Officer (Re-Advertised)

📋 Job Summary:
Provides transportation, logistics, and liaison services. Responsible for vehicle maintenance, clearing consignments, facilitating visas/passports, and ensuring compliance with traffic regulations.

🎓 Qualification & Experience:

Education:
- TVET 10+4 or Diploma in ICT, Electronics, Accounting, Management, or related fields, OR
- BA Degree in Accounting, Management, or related fields.
Experience:
- 3 years relevant work experience for diploma holders.
- Experience is an advantage for degree holders.
Other:
- Competence in MS Office
- Ethical behavior
- Valid 3rd grade or public 1 driving license

2️⃣ IT Customer Service Officer II

📋 Job Summary:
Supports IT service operations with advanced responsibility in incident, problem, and change management. Provides technical guidance, monitors service quality, and contributes to process improvement.

🎓 Qualification & Experience:

Education: BSc in Computer Science, Software Engineering, or related fields.
Experience: 2 years relevant work experience.

3️⃣ IT Customer Service Officer I

📋 Job Summary:
Provides first-line IT service support, manages service requests, logs and follows up on incidents, and supports problem resolution in line with procedures.

🎓 Qualification & Experience:

Education: BSc/MSc in Computer Science, Software Engineering, or related fields.
Experience: Not required, but experience is an advantage.

4️⃣ Digital Payment Officer II (Definite Period – 1 year, Re-Advertised)

📋 Job Summary:
Responsible for setting up, testing, and conducting User Acceptance Testing (UAT) on digital payment integrations. Assists banks with technical issues, monitors transactions and interfaces, and prepares reports.

🎓 Qualification & Experience: