Dashen Bank External Vacancy Announcement

Dashen Bank invites qualified and experienced professionals to apply for the position of:

🔹 Customer Service Manager

The Customer Service Manager is responsible for leading and managing all customer service functions within the branch, overseeing Senior Customer Service Officers (Cash) and Customer Service Officers (Maker/Checkers), ensuring operational excellence, and delivering high service standards to support the Bank’s growth.

📍 Available Branches & Vacancy Details

1️⃣ Customer Service Manager – FIFB Huda Branch

Vacancy Number: DB_EX/WD/007/26
Posting End Date: February 12, 2026
Place of Work: FIFB – Huda Branch

🔗 Apply Here:
https://career55.sapsf.eu/sfcareer/jobreqcareer?jobId=1681&company=dashenbank

2️⃣ Customer Service Manager – Kamba Branch

Vacancy Number: DB_EX/WD/008/26
Posting End Date: February 12, 2026
Place of Work: Kamba Branch

🔗 Apply Here:
https://career55.sapsf.eu/sfcareer/jobreqcareer?jobId=1682&company=dashenbank

3️⃣ Customer Service Manager – Meraro Branch

Vacancy Number: DB_EX/AD/012/26
Posting End Date: February 13, 2026
Place of Work: Meraro Branch

🔗 Apply Here:
https://career55.sapsf.eu/sfcareer/jobreqcareer?jobId=1694&company=dashenbank

🎓 Academic Qualification

Bachelor’s Degree in Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology, or related business field

💼 Experience

Minimum of 6 years relevant banking experience

🔧 Key Functional Competencies

Business development & environmental analysis (PESTEL)
Credit/Financing analysis
Relationship management
Customer data analysis & interpretation
Branch operations management (collection, payment, account opening, cash management)
Strong banking business acumen