DAT Tower invites qualified and competent applicants to apply for the following vacant post:
1. Front Desk Officer
Skill and Educational Background:
- Diploma or First Degree in Hotel Management, Sales and Marketing, Office Management, or related fields
Work Experience:
- Minimum of 2 years for diploma holders and 1 year for degree holders as an apartment or hotel receptionist
Required Skills:
- Fluency in English and Amharic
- Basic knowledge of Microsoft Office
- Ability to work in teams as well as independently
- Attention to detail
- Strong negotiating skills
Responsibilities:
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Provide complete information regarding the different types of apartments available for rent
- Have the contract filled out with the proper information and signed by the tenant when an apartment is rented
- Monitor the duration of the tenants’ stay and ensure they meet the exit requirements when they leave
- Answer, screen, and forward incoming phone calls
- Efficiently handle all guest inquiries, requests, and complaints with empathy and care
- Provide basic and accurate information in person and via phone/email
- Collaborate with the housekeeping and maintenance teams to ensure a seamless guest experience
- Maintain a clean and organized reception area, ensuring all necessary supplies are stocked
- Ensure the reception office, common areas, and unoccupied rooms are always well-maintained and presentable
- Receive, sort, and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor log book, issue visitor badges)
Application Procedure:
- Interested applicants can send their CV via email to: Samrawittenaye@gmail.com
- Or submit in person to HQ located at Bole, next to Sapphire Hotel, in front of Tele Medhanialem, DAT Tower, 2nd Floor, Addis Ababa.
Contact Information:
- Phone: 0930-33-22-59 or 0912-50-77-88
Apply now to join the team at DAT Tower and contribute to providing exceptional guest services!