Siket Bank Vacancy Announcement

Siket Bank S.C. is seeking qualified and customer-oriented candidates to fill the following position:

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Position: Receptionist

Number of Vacancies: 3
Location: Addis Ababa

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Job Summary

The Entrance Receptionist will serve as the first point of contact for customers entering the bank. This position requires excellent organizational and customer service skills to ensure a welcoming and professional experience for all visitors.

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Key Responsibilities

• Greet customers and visitors warmly and direct them to appropriate departments or personnel.
• Handle phone calls, take messages, and transfer calls as necessary.
• Answer basic inquiries about bank services, policies, and locations.
• Maintain security protocols by logging visitors and issuing visitor badges when necessary.
• Keep the entrance area clean, organized, and welcoming.
• Assist with scheduling appointments and providing information about bank promotions or services.
• Monitor visitor traffic and report unusual activity.
• Perform administrative tasks such as mail management, filing, or office supply organization.

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Job Requirements

Educational Qualification:

• BA degree in Human Resource Management, Business Administration, Management, Public Administration, Hotel and Tourism Management, or a related field.

Experience:

• Minimum of 2 years in a customer service or receptionist role, preferably in a financial institution.

Skills:

• Excellent verbal and written communication skills.
• Strong interpersonal and customer service abilities.
• Proficiency in Microsoft Office and basic computer applications.
• Knowledge of banking products and services (preferred).
• Ability to handle sensitive information confidentially.
• Time management, problem-solving, and multi-tasking skills.

Additional Certifications:

• Certifications or training in office administration or customer service are an advantage.

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Work Environment

• Office setting within a bank.
• May involve standing or sitting for extended periods.
• Regular interaction with customers in person and over the phone.

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How to Apply

Qualified applicants should submit:

1. Application Letter
2. Non-returnable photocopies of:
   • CV
   • Educational certificates (including student copies)
   • Work experience certificates
   • Relevant training certificates
3. Original certificates should be presented during registration for verification.

Application Deadline:

• Within 7 working days from the date of this announcement.

Registration Place:

• Siket Bank Head Office
  Address: Piassa, Churchill Road, 5th floor, Office No. 509

For inquiries, call: 0111-26-30-42

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Siket Bank S.C. is committed to hiring qualified candidates and creating a professional and welcoming environment.