Akufada Microfinance Institution Vacancy Announcement

📌 Position: Director, Operation & Resource Mobilization Directorate

📍 Location: Debre Birhan
💰 Salary: As per the institution’s scale
📊 Job Grade: 14
📅 Application Deadline: 7 consecutive working days from the date of announcement

🏢 About Akufada Microfinance Institution

AKUFADA Microfinance Institution S.C is a private financial institution established on October 12, 2015 E.C. with a mission to provide reliable financial services to low- and medium-income groups. The institution is currently inviting qualified professionals for a strategic leadership role in its operations team.

🎯 Purpose of the Role

The Director of Operations & Resource Mobilization will ensure sustainable growth, profitability, and operational excellence of the institution. The role includes leading initiatives for deposit mobilization, loan portfolio growth, and customer service enhancement while maintaining compliance with all regulatory frameworks.

📌 Key Duties and Responsibilities

Develop and implement strategic and operational plans aligned with company goals
Lead deposit mobilization and expand credit/loan portfolios
Monitor and improve customer service delivery
Develop and monitor key performance metrics
Ensure regulatory and operational compliance
Implement cost-saving and operational improvement programs
Foster a high-performance and collaborative organizational culture
Build strong partnerships and customer relationships
Report regularly on credit portfolios, deposit strategies, and performance

📊 Expected Outputs & Reports

Focus Area	Key Output	Frequency
Deposit Mobilization	Strategy Document	Annually
Loan Portfolio Assessment	Credit Portfolio Report	Monthly
Customer Service	Service Delivery Report	Continuous
Operational Efficiency	Efficiency Reports	As needed
Staff Performance	Communication & Planning Reports	Quarterly
Compliance & Policy Adherence	Memos, Circulars, Meeting Minutes	Quarterly/As needed

👤 Qualifications & Experience

Master’s or Bachelor’s Degree in Business Administration, Finance, Economics, or a related field
Minimum 4–6 years of relevant experience in the financial sector
- At least 2–3 years in a managerial or leadership role
Familiarity with Ethiopian financial regulations is an advantage
Proven experience in resource mobilization and strategic team leadership

✅ Required Competencies

Strategic Thinking and Visionary Leadership
Effective Task Delegation and Empowerment
Customer Relationship Management (CRM)
Financial Planning and Budgeting
Strong Communication and Team Leadership
Compliance and Risk Management Awareness

📩 How to Apply

Interested and qualified applicants should send their CV and copies of relevant credentials within 7 consecutive working days to the following email:
📧 vacancy@akufadamf.com

Deadline : July 22nd 2025

📌 Please mention “Director, Operation & Resource Mobilization” in the subject line of your email.

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