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Ethiopost Job Vacancy Announcement

Ethiopost is looking for enthusiastic and customer-focused individuals to join our team as DFS&NID Assistants. If you’re a recent graduate with a passion for service and digital solutions, this is an excellent opportunity to start your career!

DFS&NID Assistant

About the Job:

As a DFS&NID Assistant, you will be the front-line support for our customers, providing essential services related to Digital Financial Services (DFS) and National ID (NID). Your responsibilities will include:

Greeting and welcoming customers, assisting them professionally and friendly.
Providing accurate information and guidance, and processing transactions efficiently.
Promoting and cross-selling products and services based on customer needs.
Verifying personal information, capturing biometric data, and ensuring the accuracy of ID documents.
Guiding and supporting National ID applicants throughout the registration process, addressing concerns, and ensuring a smooth experience.
Providing cash-in and account opening services to facilitate digital payments for National ID Card Order Service.
Performing daily and accurate reconciliation of cash and e-float.

About You:

Education: A Degree in Business Administration, Marketing, IT, Economics, Management, Accounting, or related disciplines.
Experience: 0 years of experience (recent graduates are welcome to apply!).

Required Skill: