Ahadu Bank: Customer Service Officer I

About the Job:

Ahadu Bank is seeking a Customer Service Officer I to provide and check front office customer service support at a branch. The role involves handling and checking account maintenance, payment, and collection transactions, as well as responding to customer inquiries and requests for both cash and non-cash transactions.

Job Responsibilities:

• Provide and check front office customer service support.
• Handle and check account maintenance, payments, and collections.
• Process cash and non-cash transactions.
• Respond to customer inquiries and requests.

Qualifications:

• Education: Bachelor’s Degree in Banking and Insurance, Accounting, Management, Economics, Business Administration, or a related field.
• Experience: A minimum of 1 year of relevant experience in a bank.
• Competencies:
  • A good understanding of basic financial products and services.
  • Good knowledge of the bank’s accounting and procedures.
  • The ability to respond to customer inquiries, resolve issues, and handle requests.
  • Excellent command of Microsoft Excel and Microsoft Office, and a good command of a core banking system.

Required Skills: Communication, Accounting.

How to Apply:

• Interested and qualified applicants should apply via the following link only: https://forms.gle/MqfBQrx6kNEzRbAEA

Deadline: August 9th, 2025

• Note: Only shortlisted candidates will be contacted.
• For more information, call: +251-11-5-260-795.