Organization Overview
World Vision Ethiopia is a child-focused international NGO dedicated to improving the well-being of children, families, and communities. The organization emphasizes transparency, safety, and security in all operations.
Position Details
- Job Title: Operations Centre Coordinator
- Contract Duration: 2 years
- Location: National Office, Addis Ababa (with regular field travel and occasional international travel)
Job Purpose
The Operations Centre Coordinator will manage the day-to-day operations of the Operations Centre, oversee journey, incident, medical, and communications management, and implement security systems to mitigate operational risks for staff across Ethiopia.
Major Responsibilities
Strategy & Planning
- Manage staff safety systems and procedures
- Focal point for all field security officers
- Operational control of the Operations Centre and security incidents
- Promote staff safety practices and conduct context analysis
- Maintain maps of secure/insecure areas
Operational Coordination & Liaison
- Support Security Risk Assessments and Country Risk Ratings
- Implement Core Security Requirements
- Manage vehicle tracking, movement planning, and crisis support
- Develop and maintain communication systems
Networking & External Liaison
- Represent WV in local NGO security networks
- Build networks to share security information
Capacity Building & Technical Training
- Develop and implement national office security capacity-building plans
- Promote security awareness and monitor compliance
Reporting & Documentation
- Produce daily context analysis and weekly security reports
- Maintain journey management and communication systems
- Collect, process, and manage all security-related data
Qualifications & Requirements
- Education: Master’s degree in Social Sciences or related fields
- Experience: Minimum 3 years in security (public, private, NGO, or government)
- Experience in high-security risk or conflict environments preferred
- Experience with UN Agencies/NGOs is an advantage
- Skills:
- Strong ICT and computer literacy (Word, Excel, PowerPoint)
- Excellent verbal and written communication in English and Amharic
- Crisis management, training, and operational planning
- Certifications:
- Police/Law Enforcement training
- Valid Passport and Driver License
- First Aid certification
Preferred:
- Radio and satellite communication experience
- Knowledge of AI and organizational security tools
- Professional demeanor and adherence to World Vision Core Values
Work Environment
- Regular travel between National Office and field offices
- Non-standard work hours; may require response outside normal office hours
How to Apply
Submit your updated CV via:
Apply Here
Important Notes:
- World Vision Ethiopia has zero tolerance for child abuse or exploitation.
- No fees are required for applying.