Siket Bank S.C. โ€“ Vacancy Announcement


๐Ÿ“ Position: Customer Service Officer (CSO)


๐Ÿ“ Job Summary

The Customer Service Officer (CSO) is responsible for delivering excellent customer service, ensuring high levels of satisfaction, and supporting the branchโ€™s resource mobilization efforts through the promotion and cross-selling of the bankโ€™s products and services.


โœ… Job Requirements

๐ŸŽ“ Educational Qualification

  • BA degree in Accounting and Finance, Banking & Finance, Management, Business Administration, Marketing Management, or a related field from a recognized higher learning institution.

๐Ÿ’ผ Work Experience

  • Minimum of 3 years of relevant Banking experience is mandatory.

๐Ÿค Core Competencies

  • Excellent communication skills
  • Strong understanding of banking operations
  • Proven track record in customer satisfaction
  • Ability to work well in team settings and demonstrate collaboration

๐Ÿ“Œ Employment Terms

  • Type: Permanent (after probation period)
  • Salary & Benefits: As per the bankโ€™s salary scale

๐Ÿ“ค How to Apply

Interested and qualified applicants must:

  • Upload one combined PDF or DOCX file containing:
    • Application letter
    • Updated CV
    • Educational credentials (with student copies)
    • Certificate of recent work experience
    • Relevant training certificates

๐Ÿ“… Application Deadline: Within 7 working days from the date of announcement
๐ŸŒ Apply Online: Application Form
๐Ÿ“ž Contact: 0111-26-30-42

Deadline: April 30, 2025

๐Ÿ“Œ Notes:

  • Only one application per applicant is allowed.
  • File size must be less than 5 MB.
  • Banking experience is mandatory โ€” only those with direct experience will be considered for exams.
  • The Bank reserves the right to cancel or take any other action at any stage of the recruitment process.

Let me know if youโ€™d like a flyer design, Amharic version, or Telegram post layout!

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