Virtual Equb PLC External Vacancy Announcement

Company Overview

Virtual Equb PLC is a financial institution established in 2010 E.C. to revolutionize the traditional operation of “Equb” by introducing technology solutions that create accessibility and opportunity. Over the past 6 years, the company has helped thousands of individuals and businesses access financial resources to ensure growth and business sustainability through customized digital financial solutions.

Open Position & Requirements

Customer Service Representative – Customer Assessment (የደንበኞች ገበያ ጥናት)

• Work Location: Addis Ababa (Requires the ability to move around for field visits)
• Employment Type: Full Time
• Net Salary: ETB 10,000 per month
• Key Responsibilities:
  • Conduct timely and effective field and shop assessments of customers.
  • Visit customer business locations to verify physical existence and business activity.
  • Collect required information using the company’s assessment checklist.
  • Complete and submit clear, accurate assessment reports within the required timeframe.
  • Communicate professionally with customers during assessment visits and coordinate with the Operations/Retention team.
  • Maintain strict confidentiality of customer information at all times.
• Educational Qualification: Diploma or Degree in any field (preferably Business, Marketing, or a related discipline).
• Work Experience & Competencies:
  • Previous experience in customer service, fieldwork, or data collection is an advantage.
  • Good communication skills in Amharic and basic English.
  • Honest, punctual, detail-oriented, and equipped with strong coordination and networking skills.
  • Mandatory Requirement: Must own a working smartphone.

How to Apply

Interested candidates are invited to send their CV and application letter urgently through either of the following application channels:

• Email Application: Send to hrvirtualequb39@gmail.com
• In-Person Application: Submit your documents at Virtual Equb PLC Head Office, located at Meskel Flower, in front of Dreamliner Hotel, Jems Building, 2nd Floor, Addis Ababa.