IT Specialist / IT Support and Administration
About the Job
Dachi Manufacturing PLC is seeking a skilled and experienced IT Specialist to manage and support our IT infrastructure. The successful candidate will be responsible for ensuring the smooth operation of hardware, software, networks, and security systems across the company.
Key Duties and Responsibilities
- Install, configure, and maintain computer hardware, software, and network systems.
- Troubleshoot and resolve issues related to desktops, laptops, printers, servers, and other IT equipment.
- Provide timely technical support to users for all IT-related problems.
- Ensure IT security through data backup, antivirus protection, and access controls.
- Manage and monitor network infrastructure, including routers, switches, firewalls, and VPNs.
- Implement and enforce IT policies, procedures, and security standards to ensure compliance.
- Evaluate and recommend new technologies and tools to enhance efficiency and productivity.
- Collaborate with departments to understand and fulfill their IT needs.
- Plan and execute IT projects such as system upgrades, migrations, and new installations.
- Document IT systems, configurations, and procedures to support knowledge sharing and training.
About You
- Education: Bachelor’s degree in Information Technology, Computer Science, or related field.
- Experience: Minimum of 5 years of professional experience in IT support or administration. Experience in food manufacturing is an advantage.
- Technical Skills:
- Strong knowledge of computer hardware, software, and network administration.
- Proficiency with Windows, Linux, and macOS operating systems.
- Understanding of network protocols, security principles, and best practices.
- Personal Skills:
- Excellent troubleshooting and problem-solving abilities.
- Strong communication and interpersonal skills.
- Ability to prioritize tasks and work effectively under pressure.
- Attention to detail and accuracy in all tasks.
Required Skills
- IT support and network administration
- Hardware and software troubleshooting
- Digital security and compliance management
- IT policies implementation
- Project management and execution
- Analytical and problem-solving skills
- Technical documentation
How to Apply
Interested candidates who meet the above requirements are invited to submit the following documents:
- Application letter
- Non-returnable CV
- Copies of relevant supporting documents
Send your application to:
📧 Email: zessohr08@gmail.com
or
Submit in person at:
Dachi Manufacturing PLC Branch Office,
Addis Ababa, Churchill Road,
In front of Tikur Anbesa School, Tracon Tower, 1st Floor, Aluminium Sales Office
Application Deadline: May 25, 2025
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