Dashen Bank Job Vacancy Announcement

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Dashen Bank, one of the top financial institutions in Ethiopia, is pleased to invite qualified and competent applicants for the following job positions in its Jimma District.

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🔹 1. Senior HR Operations Officer – Jimma District

Vacancy Number: DB_EX/JD/012/25
Place of Work: Jimma District
Application Deadline: June 20, 2025

Job Summary

The Senior HR Operations Officer is responsible for implementing activities related to HR operations, including recruitment, selection, and onboarding processes.

Educational Qualification

• Bachelor’s Degree in Human Resource Management, Business Administration, Management, or a related field.

Experience

• Minimum of five (5) years of relevant experience in HR operations or related roles.

Required Skills

• Proficiency in HR best practices, interview techniques, and applicant tracking systems.
• Strong understanding of employment branding and recruitment tools.
• Excellent interpersonal and cross-cultural communication skills.
• High attention to detail and quality.
• Professionalism, integrity, and customer service orientation.

How to Apply

Apply via this link

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🔹 2. Customer Service Manager I – Al Nur Agaro IFB Branch

Vacancy Number: DB_EX/JD/014/25
Place of Work: Al Nur Agaro IFB Branch
Application Deadline: June 20, 2025

Job Summary

The Customer Service Manager I supports the Branch Manager in coordinating all customer service activities to ensure excellent service delivery and customer satisfaction.

Educational Qualification

• Bachelor’s Degree in Accounting, Management, Economics, Business Administration, or a related field.

Experience

• Minimum of six (6) years of banking experience.

Required Skills

• Sound knowledge of financial products and modern banking service delivery.
• Strong leadership, customer relationship, and project management skills.
• Strategic thinking and analytical problem-solving.
• Strong communication and stakeholder management capabilities.

How to Apply

Apply via this link

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🔹 3. Customer Service Manager I – FIFB Alif Branch / Jimma Alif Outlet

Vacancy Number: DB_EX/JD/013/25
Place of Work: FIFB – Alif Branch / Jimma Alif Outlet
Application Deadline: June 20, 2025

Job Summary

Same as above — focused on managing customer service excellence within the branch.

Educational Qualification

• Bachelor’s Degree in Accounting, Management, Economics, Business Administration, or a related field.

Experience

• Minimum of six (6) years of banking experience.

Required Skills

• As detailed under the Al Nur Agaro IFB Branch position.

How to Apply

Apply via this link

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📌 General Application Notes

• Ensure all applications are submitted before the deadline: June 20, 2025.
• Applicants should submit only through the respective online application links.

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Let me know if you’d like the Amharic version as well.