đź“Ś Position: Director, Operation & Resource Mobilization Directorate
đź“Ť Location: Debre Birhan
💰 Salary: As per the institution’s scale
đź“Š Job Grade: 14
đź“… Application Deadline: 7 consecutive working days from the date of announcement
🏢 About Akufada Microfinance Institution
AKUFADA Microfinance Institution S.C is a private financial institution established on October 12, 2015 E.C. with a mission to provide reliable financial services to low- and medium-income groups. The institution is currently inviting qualified professionals for a strategic leadership role in its operations team.
🎯 Purpose of the Role
The Director of Operations & Resource Mobilization will ensure sustainable growth, profitability, and operational excellence of the institution. The role includes leading initiatives for deposit mobilization, loan portfolio growth, and customer service enhancement while maintaining compliance with all regulatory frameworks.
đź“Ś Key Duties and Responsibilities
- Develop and implement strategic and operational plans aligned with company goals
- Lead deposit mobilization and expand credit/loan portfolios
- Monitor and improve customer service delivery
- Develop and monitor key performance metrics
- Ensure regulatory and operational compliance
- Implement cost-saving and operational improvement programs
- Foster a high-performance and collaborative organizational culture
- Build strong partnerships and customer relationships
- Report regularly on credit portfolios, deposit strategies, and performance
đź“Š Expected Outputs & Reports
| Focus Area | Key Output | Frequency |
|---|---|---|
| Deposit Mobilization | Strategy Document | Annually |
| Loan Portfolio Assessment | Credit Portfolio Report | Monthly |
| Customer Service | Service Delivery Report | Continuous |
| Operational Efficiency | Efficiency Reports | As needed |
| Staff Performance | Communication & Planning Reports | Quarterly |
| Compliance & Policy Adherence | Memos, Circulars, Meeting Minutes | Quarterly/As needed |
👤 Qualifications & Experience
- Master’s or Bachelor’s Degree in Business Administration, Finance, Economics, or a related field
- Minimum 4–6 years of relevant experience in the financial sector
- At least 2–3 years in a managerial or leadership role
- Familiarity with Ethiopian financial regulations is an advantage
- Proven experience in resource mobilization and strategic team leadership
âś… Required Competencies
- Strategic Thinking and Visionary Leadership
- Effective Task Delegation and Empowerment
- Customer Relationship Management (CRM)
- Financial Planning and Budgeting
- Strong Communication and Team Leadership
- Compliance and Risk Management Awareness
đź“© How to Apply
Interested and qualified applicants should send their CV and copies of relevant credentials within 7 consecutive working days to the following email:
📧 vacancy@akufadamf.com
Deadline : July 22nd 2025
đź“Ś Please mention “Director, Operation & Resource Mobilization” in the subject line of your email.
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