Dashen Bank Job Vacancy Announcement


Dashen Bank, one of the top financial institutions in Ethiopia, is pleased to invite qualified and competent applicants for the following job positions in its Jimma District.


🔹 1. Senior HR Operations Officer – Jimma District

Vacancy Number: DB_EX/JD/012/25
Place of Work: Jimma District
Application Deadline: June 20, 2025

Job Summary

The Senior HR Operations Officer is responsible for implementing activities related to HR operations, including recruitment, selection, and onboarding processes.

Educational Qualification

  • Bachelor’s Degree in Human Resource Management, Business Administration, Management, or a related field.

Experience

  • Minimum of five (5) years of relevant experience in HR operations or related roles.

Required Skills

  • Proficiency in HR best practices, interview techniques, and applicant tracking systems.
  • Strong understanding of employment branding and recruitment tools.
  • Excellent interpersonal and cross-cultural communication skills.
  • High attention to detail and quality.
  • Professionalism, integrity, and customer service orientation.

How to Apply

Apply via this link


🔹 2. Customer Service Manager I – Al Nur Agaro IFB Branch

Vacancy Number: DB_EX/JD/014/25
Place of Work: Al Nur Agaro IFB Branch
Application Deadline: June 20, 2025

Job Summary

The Customer Service Manager I supports the Branch Manager in coordinating all customer service activities to ensure excellent service delivery and customer satisfaction.

Educational Qualification

  • Bachelor’s Degree in Accounting, Management, Economics, Business Administration, or a related field.

Experience

  • Minimum of six (6) years of banking experience.

Required Skills

  • Sound knowledge of financial products and modern banking service delivery.
  • Strong leadership, customer relationship, and project management skills.
  • Strategic thinking and analytical problem-solving.
  • Strong communication and stakeholder management capabilities.

How to Apply

Apply via this link


🔹 3. Customer Service Manager I – FIFB Alif Branch / Jimma Alif Outlet

Vacancy Number: DB_EX/JD/013/25
Place of Work: FIFB – Alif Branch / Jimma Alif Outlet
Application Deadline: June 20, 2025

Job Summary

Same as above — focused on managing customer service excellence within the branch.

Educational Qualification

  • Bachelor’s Degree in Accounting, Management, Economics, Business Administration, or a related field.

Experience

  • Minimum of six (6) years of banking experience.

Required Skills

  • As detailed under the Al Nur Agaro IFB Branch position.

How to Apply

Apply via this link


📌 General Application Notes

  • Ensure all applications are submitted before the deadline: June 20, 2025.
  • Applicants should submit only through the respective online application links.

Let me know if you’d like the Amharic version as well.