Digaf Micro-Credit Provider S.C. is seeking qualified and motivated applicants for the following position:
🧾 Position: Loan Officer
Number of Positions: 1
Location: Oromia
Employment Type: Full-time
Key Responsibilities
📌 Loan Promotion & Client Onboarding
- Promote payday loan products to eligible customers
- Build relationships and educate clients on loan terms and financial responsibility
- Conduct client onboarding in accordance with verification and compliance procedures
📌 Customer Verification & Field Visits
- Verify customer details through workplace visits
- Confirm job roles and verify identification documents (Kebele ID, Employee ID, Bank Statements)
📌 Loan Application Processing
- Evaluate loan applications and determine eligibility
- Prepare and submit complete application packages for approval
📌 Loan Repayment Monitoring & Collection
- Track repayment schedules and conduct regular follow-ups
- Assist delinquent clients to avoid defaults
📌 Delinquency Management
- Proactively minimize loan delinquency
- Follow collection procedures to ensure repayment
📌 Customer Retention
- Maintain strong relationships with clients
- Support loan renewals and additional services to boost retention
📌 Reporting & Record Management
- Keep accurate customer and loan documentation
- Submit regular reports on loan origination, repayment, and delinquency
About You
Qualifications:
- 0+ years of experience (fresh graduates encouraged to apply)
- Experience in field visits or customer relationship is a plus
- Strong communication and interpersonal skills
- Sales-driven mindset and customer service orientation
- High integrity with respect to compliance and data privacy
- Problem-solving skills for repayment and client issues
📌 How to Apply
Interested applicants should send their CV and cover letter to:
📧 Email: hr@digafcredit.com
📝 Subject Line: Loan Officer – Oromia
⚠️ Only shortlisted candidates will be contacted.
Deadline : July 2nd 2025
Be a part of Digaf Microcredit Provider S.C. and contribute to financial inclusion through innovative microcredit solutions.