Bilal Microfinance S.C. is seeking a qualified and experienced individual for the position of Operations Director. The institution offers microfinance services and is looking for a leader to enhance its operational efficiency and service delivery.
Application Deadline: July 12, 2025.
Position: Operations Director
- Key Responsibilities:
- Develop and implement operational strategies to enhance efficiency and service delivery.
- Oversee daily operations, ensuring compliance with policies, regulations, and best practices.
- Lead and manage operational teams, fostering a high-performance culture.
- Improve internal processes and systems to support sustainable growth.
- Monitor key performance indicators (KPIs) and ensure achievement of institutional goals.
- Collaborate with other departments to enhance customer experience and financial inclusion.
- Identify and mitigate operational risks.
- Qualifications & Experience:
- Bachelor’s or Master’s degree in Business Administration, Finance, Economics, or a related field.
- 8 years of relevant experience for Bachelor’s degree holders, or 6 years of relevant experience for Master’s degree holders, out of which 4 years must be in a managerial position(s) preferably in microfinance or banking.
- Location: Addis Ababa.
- Employment Type: Full-time/Permanent.
- Salary & Benefits: As per the Institution’s Salary Scale & Benefits Package.
- Required No.: One.
How to Apply:
- Interested candidates should submit their CV and a cover letter to seid.y@bilalmfi.com.
- Applications must be submitted until July 12, 2025.