About Ethiopost:
Ethiopost is the primary postal service provider in Ethiopia, with over 1800 employees serving millions of customers. The organization is a community-driven institution committed to innovation and providing a supportive work environment.
1. Senior Partnership Officer
Duties & Responsibilities:
- Identify, research, and build strong relationships with potential partners.
- Lead negotiations to establish mutually beneficial partnerships and finalize agreements.
- Oversee the implementation of partnership projects and initiatives.
- Develop and track KPIs to measure the success of partnerships and make data-driven adjustments.
- Work with the fundraising team to identify funding opportunities and grants.
- Represent the organization at conferences and networking events.
- Prepare comprehensive reports on partnership activities and maintain all related documentation.
- Collaborate with internal teams to leverage resources for successful outcomes.
Job Requirements:
- Degree in Diplomacy and International Relations or Journalism.
- Location: Addis Ababa.
2. Customer Experience Officer
Duties & Responsibilities:
- Analyze and map the customer journey to identify areas for improvement.
- Design and execute customer feedback surveys to gather insights.
- Use data analytics to extract actionable insights and trends.
- Collaborate with the customer service team to maintain service standards and resolve issues.
- Partner with other departments (marketing, sales, etc.) to align strategies.
- Act as the “voice of the customer” within the organization.
- Develop and implement customer loyalty programs.
- Conduct training sessions for employees on customer service skills.
- Define and monitor key customer success metrics.
- Stay updated on industry trends and recommend innovative strategies.
Job Requirements:
- Degree in Business Administration or a related field.
- Location: Addis Ababa.
3. Construction and Maintenance Manager
Duties & Responsibilities:
- Supervise and lead all maintenance processes and operations.
- Track expenses and oversee the budget for maintenance.
- Create and implement maintenance procedures.
- Conduct regular inspections of facilities to detect and resolve problems.
- Plan and manage all repair and installation activities.
- Ensure workers adhere to safety policies and procedures.
- Assign repair schedules and evaluate repair cost estimates.
- Document daily progress reports and maintenance logs.
- Oversee equipment stock and place orders for new supplies.
- Supervise workers, setting annual objectives and evaluations as per HR manuals.
Job Requirements:
- Degree in COTM Engineering or Civil Engineering with 4 years of experience.
- Location: Addis Ababa.
4. Site Supervisor
Duties & Responsibilities:
- Supervise and lead a team of maintenance technicians, assigning tasks and monitoring performance.
- Develop and implement preventive maintenance programs.
- Coordinate and prioritize maintenance tasks, repairs, and projects.
- Conduct regular inspections to identify needs and hazards.
- Supervise on-site renovation and maintenance activities to ensure quality.
- Coordinate daily operations at multiple project sites and monitor timelines.
- Set up and manage construction and labor teams, supporting budgeting and cost control.
- Ensure compliance with government building codes and safety regulations.
- Liaise with contractors, engineers, and suppliers.
- Report weekly progress to senior management and maintain accurate records.
- Oversee procurement and proper use of materials.
- Resolve on-site issues and enforce health and safety protocols.
- Travel to various branches for supervision and assessment.
Job Requirements:
- Degree in COTM Engineering and Civil Engineering.
- Location: Addis Ababa.
5. Plumber
Duties & Responsibilities:
- Install, assemble, and test plumbing fixtures, pipes, and fittings.
- Diagnose and repair issues such as leaks and clogs.
- Set up water supply and drainage systems.
- Interpret building plans for new construction or renovations.
- Ensure all plumbing work complies with building codes and safety regulations.
- Use tools to detect and locate leaks.
- Communicate with clients, provide estimates, and offer professional advice.
- Maintain detailed records of work performed.
- Adhere to safety protocols.
Job Requirements:
- College Diploma + TVET level IV with 1 year of experience OR TVET level III with 3 years of experience OR TVET level II with 6 years of experience.
- Location: Addis Ababa.
6. Electrician
Duties & Responsibilities:
- Perform electrical installations for new buildings, renovations, and upgrades.
- Inspect and maintain electrical systems to ensure safety and efficiency.
- Diagnose electrical issues and perform repairs.
- Recommend and implement upgrades to improve energy efficiency.
- Conduct electrical testing to verify proper functioning and compliance.
- Adhere to safety protocols and electrical codes.
- Maintain accurate records of work performed.
- Collaborate with other professionals to coordinate installations and repairs.
- Provide excellent customer service.
- Analyze and resolve electrical problems.
Job Requirements:
- College Diploma + TVET level IV with 4 years of experience OR TVET level III with 4 years of experience OR TVET level II with 6 years of experience.
- Location: Addis Ababa.
How to Apply:
Interested and qualified applicants should submit their application, CV, and non-returnable credentials via email to: recruitment@ethio.post.
Deadline: August 5th, 2025