🔹 Position: Regional Coordinator (Addis Ababa)
About ZamZam Bank:
ZamZam Bank, named after the ZamZam holy water, is the first full-fledged interest-free bank in Ethiopia, aspiring to become the leading Shari’ah-compliant and all-inclusive bank in Africa by 2030. The bank is committed to financial inclusion, economic empowerment, and sustainable growth through innovative, Shari’ah-compliant products and services.
đź“‹ Job Summary
The Regional Coordinator is responsible for overseeing branch operations under their supervision, ensuring resource mobilization, performance evaluation, and compliance with Shari’ah principles. The role involves strategic planning, team coaching, and enforcing customer service excellence in the assigned region.
🎓 Minimum Qualification & Experience
- Education:
- MA Degree in Economics, Management, Accounting, or related fields with 5 years’ banking experience, OR
- BA Degree in the above fields with 7 years’ banking experience.
- Experience:
- At least 2 years as Senior Officer, Team Leader, or equivalent role in branch banking operations.
- Knowledge of Interest-Free Banking (IFB) is advantageous.
🛠️ Key Duties & Responsibilities
- Prepare regional work and budget plans and monitor execution.
- Recommend HR requirements to the Human Capital Management Department.
- Compile and submit regional performance reports.
- Coach, mentor, and support employees in branches under supervision.
- Lead and monitor resource mobilization activities.
- Evaluate branch performance and enforce service quality standards.
- Promote the bank’s corporate culture and positive work environment.
âś… Required Competencies
- Problem-solving
- Coordination & facilitation
- Coaching & mentoring
- Internal control awareness
- Effective communication
- Knowledge of core banking applications
- Time management
- Analytical & decision-making skills
- Leadership & teamwork
- Attention to detail
đź“Ť Place of Work
- Addis Ababa
đź’° Salary & Benefits
- Competitive salary with an attractive remuneration package.
đź“Ś How to Apply
Interested applicants who meet the requirements should submit:
- Application letter
- Updated CV
- Educational & work credentials (in PDF format)
đź”— Apply here: Application Link
⏳ Deadline: Within 10 days from the date of this announcement
👉 Only shortlisted candidates will be contacted.