Tsehay Bank S.C. Job Vacancy Announcement

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Tsehay Bank S.C. would like to invite qualified and competent applicants to apply for the following vacant positions:

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1. Senior Customer Service Officer I

Qualification:

• BA Degree in Banking & Finance, Accounting, Accounting & Finance, Management, Economics, Marketing Management, Business Administration, or related fields.

Experience:

• Minimum 4 years’ experience, with at least 2 years as Customer Service Officer.

Place of Work: Aweday & Hawassa
Salary: As per the Bank’s salary scale.
👉 Apply Here

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2. Customer Service Officer

Qualification:

• BA Degree in Banking & Finance, Accounting, Accounting & Finance, Management, Economics, Marketing Management, Business Administration, or related fields.

Experience:

• Minimum 2 years’ experience as Junior Customer Service Officer.

Place of Work: Hawassa
Salary: As per the Bank’s salary scale.
👉 Apply Here

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3. Manager, IT Service Desk & Auxiliary Systems (Re-advertised)

Qualification:

• BSc (preferably MSc) in Computer Science, Software Engineering, Computer Engineering, IT, Information Systems, or related fields.

Experience:

• Minimum 6 years’ work experience.
• At least 4 years at supervisory/managerial level, with 2 years in support/auxiliary banking operations.

Additional Requirement: ITIL or any IT certification is an advantage.

Place of Work: Head Office, Addis Ababa
Salary: As per the Bank’s salary scale.
👉 Apply Here

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4. Customer Handling and Experience Officer

Qualification:

• BA Degree in Banking & Finance, Accounting, Accounting & Finance, Management, Economics, Marketing Management, Business Administration, or related fields.

Experience:

• Minimum 2 years in call center, customer service, research activity, quality assurance, or related fields.

Language Proficiency: Communication in multiple local and foreign languages is advantageous.

Place of Work: Head Office, Addis Ababa
Salary: As per the Bank’s salary scale.
👉 Apply Here

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5. Senior Digital Banking Operation Officer

Qualification:

• BA Degree in Banking & Finance, Accounting, Accounting & Finance, Management, Economics, Marketing Management, Business Administration, or related fields.

Experience:

• Minimum 4 years’ experience, with at least 2 years as Digital Banking Operation Officer.

Place of Work: Head Office, Addis Ababa
Salary: As per the Bank’s salary scale.
👉 Apply Here

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Important Notes:

• Only shortlisted applicants will be contacted.
• Interested applicants fulfilling the requirements are invited to send their updated resume and work experience (PDF or Image format) within 5 consecutive days from the date of this announcement on newspaper.

📅 Deadline: October 17, 2025

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