Tsehay Bank S.C. would like to invite qualified and competent applicants to apply for the following vacant positions:
1. Senior Customer Service Officer I
Qualification:
- BA Degree in Banking & Finance, Accounting, Accounting & Finance, Management, Economics, Marketing Management, Business Administration, or related fields.
Experience:
- Minimum 4 years’ experience, with at least 2 years as Customer Service Officer.
Place of Work: Aweday & Hawassa
Salary: As per the Bank’s salary scale.
👉 Apply Here
2. Customer Service Officer
Qualification:
- BA Degree in Banking & Finance, Accounting, Accounting & Finance, Management, Economics, Marketing Management, Business Administration, or related fields.
Experience:
- Minimum 2 years’ experience as Junior Customer Service Officer.
Place of Work: Hawassa
Salary: As per the Bank’s salary scale.
👉 Apply Here
3. Manager, IT Service Desk & Auxiliary Systems (Re-advertised)
Qualification:
- BSc (preferably MSc) in Computer Science, Software Engineering, Computer Engineering, IT, Information Systems, or related fields.
Experience:
- Minimum 6 years’ work experience.
- At least 4 years at supervisory/managerial level, with 2 years in support/auxiliary banking operations.
Additional Requirement: ITIL or any IT certification is an advantage.
Place of Work: Head Office, Addis Ababa
Salary: As per the Bank’s salary scale.
👉 Apply Here
4. Customer Handling and Experience Officer
Qualification:
- BA Degree in Banking & Finance, Accounting, Accounting & Finance, Management, Economics, Marketing Management, Business Administration, or related fields.
Experience:
- Minimum 2 years in call center, customer service, research activity, quality assurance, or related fields.
Language Proficiency: Communication in multiple local and foreign languages is advantageous.
Place of Work: Head Office, Addis Ababa
Salary: As per the Bank’s salary scale.
👉 Apply Here
5. Senior Digital Banking Operation Officer
Qualification:
- BA Degree in Banking & Finance, Accounting, Accounting & Finance, Management, Economics, Marketing Management, Business Administration, or related fields.
Experience:
- Minimum 4 years’ experience, with at least 2 years as Digital Banking Operation Officer.
Place of Work: Head Office, Addis Ababa
Salary: As per the Bank’s salary scale.
👉 Apply Here
Important Notes:
- Only shortlisted applicants will be contacted.
- Interested applicants fulfilling the requirements are invited to send their updated resume and work experience (PDF or Image format) within 5 consecutive days from the date of this announcement on newspaper.
📅 Deadline: October 17, 2025