Amhara Bank S.C. is a private commercial bank committed to delivering inclusive, innovative, and customer-focused banking services through knowledge-based leadership and state-of-the-art technology.
The Bank invites competent and qualified candidates to apply for the following permanent positions.
Position 1: Customer Service Executive – II (Interest Free Banking)
Job Purpose
To enhance customer satisfaction by delivering efficient front-line banking services and supporting branch resource mobilization through cross-selling of the Bank’s products and services.
Key Responsibilities
- Build and maintain strong customer relationships and promote the Bank’s positive image
- Deliver services in accordance with Service Level Agreements (SLA)
- Support branch profitability and resource mobilization targets
- Perform customer recruitment and account opening activities
- Administer the Primary Vault jointly with the Branch Manager / Branch Operation Manager
- Receive, verify, lodge, and withdraw cash to/from vaults
- Handle cash consignments to and from Treasury
- Verify daily cash balances and documentation
- Ensure compliance with internal control and risk management systems
- Perform other duties as assigned
Job Requirements
- Education: BA Degree in Banking & Finance, Accounting, Business Administration, Economics, Management, or related fields
- Experience: Minimum 1 year banking experience as CSO, CSR, CSE, or related role
- Additional Advantage: Knowledge of Sharia / Interest-Free Banking
Place of Work – IFB Branches
- Addis Ababa City IFB Branches
- Areta
- Alif
- Amana
- Bereka
- Bilal
- Bistima
- Hara
- Merhaba
- Mina / Nejah
- Siddiq
Position 2: Customer Service Executive – II
Job Purpose
To provide efficient front-line customer service, strengthen customer relationships, and contribute to branch business growth.
Key Responsibilities
- Deliver quality customer service in line with SLA
- Support customer recruitment and account opening
- Manage vault administration jointly with branch management
- Handle cash transactions and treasury consignments
- Verify customer identities, signatures, and records
- Support branch profitability targets
- Ensure compliance with internal control and risk management systems
- Perform other duties as assigned
Job Requirements
- Education: BA Degree in Banking & Finance, Accounting, Business Administration, Economics, Management, or related fields
- Experience: Minimum 1 year banking experience as CSO, CSR, CSE, or related role
Place of Work – Branches
- Addis Ababa City Branches
- Adama City Branches
- Other Branches including (but not limited to):
Abdi Nono, Abhajira, Addis Zemen, Adiarkay, Alem Ketema, Aleta Wondo, Anbesami, Arbaya, Arerti, Ataye, Balchi, Bonga, Butajira, Dansha, Dargie, Dilla, Dukem, Enewari, Fetra, Ginager, Greek Camp, Janamora, Jinka, Logia, Maykadra, Meti, Mizan Teferi, Molale, Quara, Semera, Sheno, Woliso, Yifag, Yirgachefe, Yirgalem (and others as listed)
📌 Important Notes
- Female applicants are highly encouraged
- Only shortlisted candidates will be contacted
- Hard copy / physical applications are not accepted
- The Bank reserves the right to cancel or modify the vacancy
📅 Application Period
December 12, 2025 – December 16, 2025
(5 consecutive days)
🌐 How to Apply
Interested and qualified applicants should apply online only through:
👉 https://vacancy.amharabank.com.et/
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