Hijra Bank S.C External Vacancy Announcement

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Hijra Bank invites qualified, competent, and motivated applicants to apply for the following vacant positions:

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1. Customer Service Officer II

Job Summary

Provides frontline banking services including account opening, transfers, cash operations, customer assistance, and transaction verification while ensuring fast, reliable, and customer-focused service.

Qualification

• Bachelor’s Degree in Accounting, Management, Economics, or related fields

Experience

• 2 years of Banking Operations experience
• Knowledge of IFB (Interest Free Banking) is advantageous

Duty Stations

Mekdela, Adama, Asella, Golocha, Gobessa, Dilla, Dire Dawa, Mechara, Deder, Qore, Werqa, Angetu

Required Skill

• Marketing

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2. Senior Customer Service Officer

Purpose of the Job

Ensure optimal customer service delivery, supervise customer service staff, and ensure branch operations comply with bank policies and regulatory requirements.

Qualification

• Bachelor’s Degree in Accounting, Management, Economics, or related fields

Experience

• 3 years of related banking experience
• IFB Training Certification is advantageous

Duty Stations

Mekdela, Asendabo, Dire Dawa, Gelemso, Harar, Deder, Meti, Dima

Required Skill

• Marketing

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3. Branch Operation Supervisor

Purpose of the Job

Ensure efficient branch cash operations, vault management, transaction authorization, and reconciliation of accounts.

Qualification

• Bachelor’s Degree in Accounting, Management, Economics, or related fields

Experience

• 4 years of related banking experience
• IFB Training Certification is advantageous

Duty Stations

Mekdela, Agaro, Dire Dawa, Mechara, Chiro, Haramaya, Deder, Afdera, Babile

Required Skill

• Marketing

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4. Branch Manager

Purpose of the Job

Support sustainable and profitable branch growth through excellent customer service delivery, operational efficiency, and business development.

Qualification

• Bachelor’s Degree in Accounting, Management, Economics, or related fields

Experience

• 6 years of Banking Operations experience
• IFB Training Certification is advantageous

Duty Stations

Awash 7 Kilo, Mekdela, Afdera, Manbuk, Agarfa, Ali, Angetu, Atnago, Chora, Adama

Required Skill

• Marketing

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5. Customer Service Manager

Job Summary

Assist in coordinating and supervising branch activities, managing customer complaints, approving transactions, and ensuring effective branch operations.

Qualification

• Bachelor’s Degree in Accounting, Management, Economics, or related fields

Experience

• 5 years of Banking Operations experience
• IFB Training Certification is advantageous

Duty Station

• Adama

Required Skill

• Marketing

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6. Senior District Internal Control & Compliance Officer

Qualification

• Bachelor’s Degree in Accounting, Management, Economics, or related fields

Experience

• 4 years of Banking Operations experience
• IFB Training Certification is advantageous

Duty Station

• South West District Office (Jimma)

Required Skills

• Auditing
• Risk Management & Compliance

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7. Tax Officer

Qualification

• Bachelor’s Degree in Accounting, Management, Economics, or related fields

Experience

• 2 years of tax-related work experience

Duty Station

• Head Office (Addis Ababa)

Required Skill

• Knowledge of Ethiopia’s tax laws

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How to Apply

Interested and qualified applicants should submit:

• Application letter
• Updated CV/Resume
• Educational & Experience Certificates

🗓 Within ten (10) days from the date of announcement
🔗 Apply Here:
https://forms.gle/kVgEzSDkCQ2wqWSL6

📌 Note: Only shortlisted candidates will be contacted.

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