🏦 Customer Service Officer I
📍 Kawo Tona Branch – Wolaita Sodo
Vacancy Code: Ext/Vaca/009/2026
📝 Job Summary
The Customer Service Officer I is responsible for delivering efficient front-office banking services at branch level. The role includes handling account maintenance, processing payments and collections, responding to customer inquiries, and managing cash and non-cash transactions in line with bank policies and procedures.
🎓 Education Requirement
Bachelor’s Degree in one of the following fields:
- Banking & Insurance
- Accounting
- Management
- Economics
- Business Administration
- Or other related fields
💼 Experience Requirement
- Minimum 1 year of relevant banking experience
🧠 Required Competencies
- Good understanding of financial products and services
- Knowledge of bank accounting procedures
- Strong customer handling and problem-resolution skills
- Excellent command of Microsoft Excel & MS Office
- Good knowledge of Core Banking System
🔗 How to Apply
Apply only via the link below:
👉 https://forms.gle/Hh84B7f9dc2Ydr5y8
📞 For more information: +251-11-5-260-795
⚠ Only shortlisted candidates will be contacted.
🏦 Customer Service Officer I
📍 Assosa Branch
Vacancy Code: Ext/Vaca/010/2026
📝 Job Summary
Responsible for managing front-office banking operations including:
- Account maintenance
- Payment and collection transactions
- Handling customer inquiries
- Processing cash and non-cash transactions
🎓 Education Requirement
Bachelor’s Degree in:
- Banking & Insurance
- Accounting
- Management
- Economics
- Business Administration
- Related fields
💼 Experience Requirement
- Minimum 1 year relevant banking experience
🧠 Required Skills
- Knowledge of financial products and services
- Understanding of bank accounting procedures
- Strong customer service and communication skills
- Excellent MS Excel & MS Office skills
- Core banking system knowledge
🔗 How to Apply
Apply only via the link below:
👉 https://forms.gle/t6UmnPNDJg4Qbpv19
⚠ Only shortlisted candidates will be contacted.