Hijra Bank invites qualified, competent, and motivated applicants to apply for the following vacant positions:
1. Customer Service Officer II
Job Summary
Provides frontline banking services including account opening, transfers, cash operations, customer assistance, and transaction verification while ensuring fast, reliable, and customer-focused service.
Qualification
- Bachelor’s Degree in Accounting, Management, Economics, or related fields
Experience
- 2 years of Banking Operations experience
- Knowledge of IFB (Interest Free Banking) is advantageous
Duty Stations
Mekdela, Adama, Asella, Golocha, Gobessa, Dilla, Dire Dawa, Mechara, Deder, Qore, Werqa, Angetu
Required Skill
- Marketing
2. Senior Customer Service Officer
Purpose of the Job
Ensure optimal customer service delivery, supervise customer service staff, and ensure branch operations comply with bank policies and regulatory requirements.
Qualification
- Bachelor’s Degree in Accounting, Management, Economics, or related fields
Experience
- 3 years of related banking experience
- IFB Training Certification is advantageous
Duty Stations
Mekdela, Asendabo, Dire Dawa, Gelemso, Harar, Deder, Meti, Dima
Required Skill
- Marketing
3. Branch Operation Supervisor
Purpose of the Job
Ensure efficient branch cash operations, vault management, transaction authorization, and reconciliation of accounts.
Qualification
- Bachelor’s Degree in Accounting, Management, Economics, or related fields
Experience
- 4 years of related banking experience
- IFB Training Certification is advantageous
Duty Stations
Mekdela, Agaro, Dire Dawa, Mechara, Chiro, Haramaya, Deder, Afdera, Babile
Required Skill
- Marketing
4. Branch Manager
Purpose of the Job
Support sustainable and profitable branch growth through excellent customer service delivery, operational efficiency, and business development.
Qualification
- Bachelor’s Degree in Accounting, Management, Economics, or related fields
Experience
- 6 years of Banking Operations experience
- IFB Training Certification is advantageous
Duty Stations
Awash 7 Kilo, Mekdela, Afdera, Manbuk, Agarfa, Ali, Angetu, Atnago, Chora, Adama
Required Skill
- Marketing
5. Customer Service Manager
Job Summary
Assist in coordinating and supervising branch activities, managing customer complaints, approving transactions, and ensuring effective branch operations.
Qualification
- Bachelor’s Degree in Accounting, Management, Economics, or related fields
Experience
- 5 years of Banking Operations experience
- IFB Training Certification is advantageous
Duty Station
- Adama
Required Skill
- Marketing
6. Senior District Internal Control & Compliance Officer
Qualification
- Bachelor’s Degree in Accounting, Management, Economics, or related fields
Experience
- 4 years of Banking Operations experience
- IFB Training Certification is advantageous
Duty Station
- South West District Office (Jimma)
Required Skills
- Auditing
- Risk Management & Compliance
7. Tax Officer
Qualification
- Bachelor’s Degree in Accounting, Management, Economics, or related fields
Experience
- 2 years of tax-related work experience
Duty Station
- Head Office (Addis Ababa)
Required Skill
- Knowledge of Ethiopia’s tax laws
How to Apply
Interested and qualified applicants should submit:
- Application letter
- Updated CV/Resume
- Educational & Experience Certificates
🗓 Within ten (10) days from the date of announcement
🔗 Apply Here:
https://forms.gle/kVgEzSDkCQ2wqWSL6
📌 Note: Only shortlisted candidates will be contacted.