Company Overview
Virtual Equb PLC is a financial institution established in 2010 E.C. to revolutionize the traditional operation of “Equb” by introducing technology solutions that create accessibility and opportunity. Over the past 6 years, the company has helped thousands of individuals and businesses access financial resources to ensure growth and business sustainability through customized digital financial solutions.
Open Position & Requirements
Customer Service Representative – Customer Assessment (የደንበኞች ገበያ ጥናት)
- Work Location: Addis Ababa (Requires the ability to move around for field visits)
- Employment Type: Full Time
- Net Salary: ETB 10,000 per month
- Key Responsibilities:
- Conduct timely and effective field and shop assessments of customers.
- Visit customer business locations to verify physical existence and business activity.
- Collect required information using the company’s assessment checklist.
- Complete and submit clear, accurate assessment reports within the required timeframe.
- Communicate professionally with customers during assessment visits and coordinate with the Operations/Retention team.
- Maintain strict confidentiality of customer information at all times.
- Educational Qualification: Diploma or Degree in any field (preferably Business, Marketing, or a related discipline).
- Work Experience & Competencies:
- Previous experience in customer service, fieldwork, or data collection is an advantage.
- Good communication skills in Amharic and basic English.
- Honest, punctual, detail-oriented, and equipped with strong coordination and networking skills.
- Mandatory Requirement: Must own a working smartphone.
How to Apply
Interested candidates are invited to send their CV and application letter urgently through either of the following application channels:
- Email Application: Send to hrvirtualequb39@gmail.com
- In-Person Application: Submit your documents at Virtual Equb PLC Head Office, located at Meskel Flower, in front of Dreamliner Hotel, Jems Building, 2nd Floor, Addis Ababa.