Safaricom Ethiopia is a purpose-led technology company dedicated to transforming lives through digital connectivity and inclusive financial services. In under four years, we have grown to serve over 10 million customers, with our network now reaching 55% of Ethiopia’s population – a testament to our bold vision and trusted partnerships.
Guided by our values of customer obsession, innovation, integrity, and teamwork, we are proud to have been recognized with the Top Employer Award for two consecutive years. Join us and be part of a team shaping the digital future of Ethiopia.
We invite qualified and competent professionals to apply for the following positions:
1. Business Assurance Analyst (External)
Location: Addis Ababa
Qualification:
- Bachelor’s degree in Computer Science, Engineering, Information Technology, Economics, or Commerce
- Professional certification in Auditing, Accounting, Risk Management, or Information Systems is an advantage
- Revenue Assurance Practitioners Certification is an added advantage
Experience:
- 2–5 years in Assurance, Risk Management, or Business Process Improvement
- Strong knowledge of SQL, databases, data warehousing, and Microsoft applications
Key Skills:
- Analytical ability to manage large datasets
- Knowledge of revenue assurance policies and controls
- Strong communication and stakeholder management
2. Senior Solution Architect (External)
Location: Addis Ababa
Qualification:
- Bachelor’s degree in Science, Computer Science, Engineering, or Business (Master’s degree is a plus)
- Certification in Solution Architecture or Cloud technologies is an advantage
Experience:
- 3+ years in software development (databases, applications, infrastructure, cloud)
- 2+ years in solutions architecture and system design
- Experience in Agile and Waterfall methodologies
Key Skills:
- Hands-on software architecture and coding background
- Knowledge of Microservices, Containerization, Kubernetes
- Strong problem-solving and communication skills
3. OSP Technician (Internal / External)
Location: Addis Ababa & Regions
Qualification:
- Diploma or Degree in Telecommunications or related fields
- Health & Safety certification and Working at Height certification preferred
Experience:
- Minimum 5 years hands-on experience in fiber optic installation, troubleshooting, splicing, and testing (aerial and underground)
- Experience with OTDR, fusion splicing, power meter testing
Key Skills:
- Strong understanding of OSP/ISP fiber optic networks
- Ability to interpret construction drawings and splice schematics
- Troubleshooting and corrective maintenance skills
4. Culture & Engagement Business Partner (Internal / External)
Location: Addis Ababa
Qualification:
- Bachelor’s Degree in Business, HR, Organizational Development, Communications, Psychology, or related fields (Master’s degree is a plus)
- Fluent in English and Amharic
Experience:
- 5–8 years in HR, employee engagement, or culture-related roles
- Proven track record in designing and executing engagement strategies
Key Skills:
- Strong facilitation and project execution skills
- Strategic thinking and change management expertise
- Data analysis and survey insights application
- Cross-functional collaboration and leadership engagement
📌 Application Method
If you are up to the challenge and meet the requirements, please:
- Create/Update your candidate profile on Safaricom Ethiopia’s recruitment portal
- Click “Apply” on the respective job posting
- Attach your updated resume/CV