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Dodai Manufacturing Plc – Vacancy Announcement

Dodai Manufacturing Plc, a recently incorporated company from Delaware, USA, aims to address the lack of access to efficient and affordable mobility for gig workers in Ethiopia by assembling electric two-wheelers in Addis Ababa. We invite qualified and competent applicants to apply for the following vacant positions:

1. Junior Showroom Assistant

Location: Addis Ababa, Ethiopia

Purpose of the Position:

We are seeking a friendly and professional Showroom Receptionist to be the first point of contact for our valued customers. You will play a vital role in creating a welcoming and informative environment for visitors while providing administrative support to ensure the showroom runs smoothly.

Skills and Educational Background:

Degree in any field.
Minimum of one year of experience in a customer service or reception role (retail experience is a plus).
Excellent communication and interpersonal skills.
Strong organizational and time management skills.
Ability to operate a cash register machine.
Proficient in computer use (Word, Excel, Google applications).
Positive and professional demeanor.
Ability to work independently and as part of a team.

Application Deadline: July 18, 2024

2. Warehouse Administrator

Location: Addis Ababa, Ethiopia

Purpose of the Position:

The Warehouse Administrator oversees warehouse operations and safeguards the inventory. Responsibilities include receiving, storing, issuing, tracking, reconciling, and maintaining Dodai’s warehouse.

Skills and Educational Background:

Bachelor’s degree in logistics, accounting, supply chain management, or a related field.
0-1 years of professional experience in store, warehouse management, and logistics.
Excellent communication and organizational skills.
Fluency in English.
Ambition to pursue a career in supply chain management.
Proficient in Excel and Microsoft Office applications.

Application Deadline: June 28, 2024

3. Customer Success Manager

Location: Addis Ababa, Ethiopia

Purpose of the Position:

Seeking a passionate and results-oriented Customer Success Manager to build and lead our after-sales team. Responsibilities include ensuring exceptional customer experiences, driving high customer satisfaction, and fostering long-term brand loyalty.

Skills and Educational Background:

Bachelor’s degree in Business Administration, Customer Service, or a related field.
2+ years of experience in a customer success or similar role, with 2 years in a managerial role.
Experience in building and leading high-performing customer service teams.
Strong understanding of customer relationship management (CRM) principles.
Excellent analytical and problem-solving skills.
Proficient in Google Workspace and customer service software (e.g., Trello, Odoo).
Fluency in English and Amharic (highly preferred).

Application Deadline: June 30, 2024

4. Corporate Key Account Manager

Location: Addis Ababa, Ethiopia

Purpose of the Position:

Responsible for developing, managing, and growing strategic relationships with key corporate accounts, ensuring their satisfaction and exceeding their expectations.

Skills and Educational Background:

Bachelor’s degree in Business Administration, Marketing, Sales, or a related field.
Minimum 2+ years of experience in B2B sales, preferably within the automotive industry.
Proven track record of exceeding sales targets.
Excellent communication, people, and presentation skills.
Strong analytical and problem-solving abilities.
Proficient in Google Workspace and customer service software (e.g., Trello, Odoo).
Experience with tender processes and bid applications.
Fluency in English and Amharic (highly preferred).

Application Deadline: June 30, 2024