About Jotun Group & Jotun Ethiopia
Jotun A/S is one of the world’s leading manufacturers of decorative paints, marine, protective, and powder coatings. Operating globally across 68 companies and 40 production facilities with over 10,900 employees, Jotun products are distributed in more than 100 countries.
Established in 2020 as a 100% subsidiary of Jotun Group A/S, Jotun Ethiopia Paint Manufacturing PLC is one of the fastest-growing entities in the MEIA (Middle East, India, and Africa) region. By operating an advanced local paint production plant in Ethiopia, Jotun is dedicated to providing quality, innovative coating solutions grounded in its core values of Loyalty, Care, Respect, and Boldness.
Position Overview
Position Title: Customer Service Intern
- Contract Type: Fixed-Term (Internship Period)
- Time Type: Full-Time
- Duty Station: Addis Ababa, Ethiopia
- Reports To: Sales Manager
- Closing Date: August 11, 2026 (11.08.2026)
Summary of the Role & Key Responsibilities
As a Customer Service Intern, you will support the sales and customer operations teams by performing assigned tasks during the internship period while applying your academic knowledge and technical skills to the department.
Key Responsibilities:
- Execute assigned tasks and daily customer service activities to fulfill internship objectives.
- Maintain regular communication and collaboration with the Sales Manager, team members, and internal sponsors.
- Communicate clearly and constructively to contribute to a positive, collaborative, and team-oriented work environment.
- Adhere strictly to company policies, administrative procedures, and operational standards.
Job Requirements & Competencies
- Educational Qualification: Bachelor’s Degree (BA/BSc) in any field of study.
- Core Competencies & Behavioral Requirements:
- Initiative & Ownership: Acts on own initiative, makes things happen, and accepts responsibility for results.
- Networking & Coordination: Builds effective networks/relationships and possesses strong coordination skills.
- Communication Skills: Communicates in a clear, precise, and structured manner with conviction.
- Execution & Quality Focus: Adheres to company rules, executes plans with commitment, and delivers high-quality results.
- Organizational Awareness: Understands workplace structures and processes to complete tasks effectively.
What Jotun Offers
- Competitive internship compensation and benefits package.
- Continuous learning and development through on-the-job mentorship and in-house training via Jotun Academy.
- Exposure to an inclusive, supportive, and diverse multinational workplace culture.
- Potential career growth opportunities across various disciplines and geographies.
How to Apply
Interested and qualified candidates are invited to submit their application directly through the Jotun Workday Careers Portal before the deadline:
- Application Portal Link: Apply on Jotun Workday Careers
- Closing Date: August 11, 2026