Position: Internship – Customer Service


Location: Addis Ababa


About ZamZam Bank:

Named after the sacred ZamZam water, ZamZam Bank aims to foster sustained economic growth by delivering full-fledged Shari’ah-compliant, interest-free financial services. As Ethiopia’s pioneer in Islamic banking, the bank is committed to financial inclusion and aims to be Africa’s leading Shari’ah-compliant bank by 2030.


Internship Opportunity – Customer Service

What We Offer:

  • A unique opportunity to begin your career in banking.
  • Participation in structured training and development programs.
  • Monthly stipend to cover transportation expenses.
  • Possibility of permanent employment based on availability of vacancies and performance during internship.

Eligibility Criteria:

  • Educational Background:
    BA Degree in:
    • Accounting
    • Management
    • Economics
    • Marketing
    • Agricultural Economics
    • Marketing Management
    • Logistics & Supply Chain Management
    • Management Information Systems
    • Related fields
  • Graduation Year: 2022 or later
  • Experience: No prior experience required
  • CGPA: Minimum 2.5
  • National Exit Exam: Must be successfully completed
  • Age: Not more than 25 years
  • Commitment: Willing to intern for 3–6 months
  • Additional Skills (Advantageous):
    • Certification in Customer Service, Business Intelligence, etc.
    • Knowledge of Islamic/Interest-Free Banking (IFB)

How to Apply:

Interested and qualified applicants should apply online by submitting their Application Letter, Updated CV, and Credentials in PDF format through the following link:
Apply Here

Note: Only shortlisted candidates will be contacted.


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