Ticket Officer (Remote & Office-Based)
📍 Location: Remote (first 6 months), then full-time in-office
💼 Employment Type: Full-Time
💰 Compensation: Base Salary + Commission on every air ticket sold
🏢 About Us
Wado Travel Services is a dynamic and fast-growing travel agency providing customized travel solutions. We specialize in air ticketing, group bookings, tours, and corporate travel services, delivering exceptional service to individual and corporate clients.
✨ Position Summary
We are looking for a highly motivated and detail-oriented Ticket Officer with at least 2 years of travel industry experience. You will issue and manage domestic and international flight tickets, handle group bookings, and negotiate with airlines to secure the best deals for our clients.
🔹 Key Responsibilities
✅ Issue and manage domestic and international flight tickets using GDS systems
✅ Handle group ticketing requests and coordinate related logistics
✅ Negotiate with airline sales managers for competitive fares
✅ Provide fare quotations, process ticket changes, reissues, cancellations, and refunds
✅ Coordinate with airlines and partners to ensure smooth service delivery
✅ Support customers with itinerary planning and travel-related inquiries
✅ Be flexible and available after hours when needed
🛠️ About You – Skills & Qualifications
- Minimum 2 years of experience in a ticketing role within the travel industry
- Strong command of GDS systems (Amadeus, Sabre, Galileo preferred)
- Excellent communication skills in English, Amharic, and basic Oromifa
- Proven negotiation skills with airlines
- Attention to detail, organizational skills, and commitment to service excellence
- Strong teamwork and problem-solving abilities
- Ambitious, self-driven, and eager to grow within a supportive team
🎁 Benefits
✨ Commission on every air ticket sold
✨ Flexible remote work option for the first 6 months
✨ Opportunity for career advancement in a professional environment
📩 How to Apply
Interested and qualified candidates should send their CV and a brief cover letter to:
📧 Email: Wado@wadotravel.com
📌 Subject line: Application for Ticket Officer Position – [First Name Last Name]
Deadline : July 28 2025
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