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ZamZam Bank S.C. Vacancy Announcement

ZamZam Bank S.C. is the pioneer full-fledged, Interest-Free Bank (IFB) licensed in Ethiopia, committed to driving financial inclusion and Shari’ah-compliant financial services. Aspiring to become a leading inclusive financial institution in Africa by 2030, the bank is aggressively scaling its operations and is seeking competent, values-driven professionals for five (5) critical openings across its Head Office and regional branches.

Branch Leadership & Regional Business Roles

1. Branch Manager

  • Location: Bambasi Branch (Benishangul-Gumuz)

  • Education: BA Degree in Economics, Management, Accounting, or other business-related fields.

  • Experience Required: Minimum of 5 years of active banking operations experience, with a mandatory baseline of at least 2 years serving as a Senior Officer, Customer Service Manager (CSM), or Customer Service Supervisor within a branch environment.

  • Core Competencies: Strong branch operations management, internal control structures, team building, sales/marketing, negotiation skills, and direct familiarity with standard Core Banking applications.

2. Principal District Banking Business Officer (Re-Advertised)

  • Location: Dire Dawa Jerba

  • Education: Master’s or BA Degree in Economics, Management, Accounting, or related business fields.

  • Experience Required: Minimum of 4 years of banking operations experience for Master’s holders, or 6 years for BA holders. Out of this, at least 2 years must be served explicitly as a Senior Officer in branch banking areas.

3. Senior Banking Business Officer

  • Location: Dire Dawa Jerba

  • Education: BA Degree in Economics, Management, Accounting, or other business-related fields.

  • Experience Required: Minimum of 3 years of banking operations experience, with a mandatory 2 years spent serving directly as a Branch Banking Officer.

  • Core Competencies: Solid grip on branch day-to-day operations, sales execution, customer experience optimization, and deep Interest-Free Banking (IFB) product knowledge.

Head Office Financing & Credit Management Roles

4. Corporate Customer Relationship Manager

  • Location: Head Office (Addis Ababa)

  • Education: Master’s or BA Degree in Economics, Management, Accounting, or related business fields.

  • Experience Required: Minimum of 3 years of experience for Master’s holders, or 5 years for BA holders. At least 2 years must be served as a Senior Officer inside IFB Financing or CRM/Credit environments.

5. Customer Relationship Manager (CRM)

  • Location: Head Office (Addis Ababa)

  • Education: BA Degree in Economics, Management, Accounting, or other business-related fields.

  • Experience Required: Minimum of 4 years of banking experience, with a mandatory 2 years spent explicitly as an Officer in financing/credit operations.

Application Guidelines & Looming Deadline

  • 🚨 Critical Deadline Alert: The application window officially closes tomorrow, June 22, 2026. Eligible candidates must finalize and submit their digital profiles immediately.

  • Format Rule: Your application letter, updated CV, and supporting educational/work credentials must be compiled and submitted strictly in PDF format.

How to Apply:

Interested and qualified applicants who fulfill the highlighted experience metrics are required to submit their application packets online through ZamZam Bank’s dedicated recruitment form gateway:

👉 Apply via ZamZam Bank Official Application Form

⚠️ Important: Ensure you explicitly state the exact Position Title you are applying for within the online application form to prevent processing delays.