Position Title: CEO Office Operations Manager
Department: CEO Office Delivery
Reports To: Chief of Staff to the Founder & Group CEO
Job Location: Kifiya Corporate Headquarters, Addis Ababa, Ethiopia
Employment Type: Full-Time, Senior Level Permanent Position
Application Channel: Electronic Mail Routing (hr@kifiya.com)
Kifiya Financial Technologies is an advanced, AI-powered ecosystem tech company specializing in intelligent data-driven decisioning, digital financial services, smart mobility infrastructure, and digital agricultural solutions. Operating for over a decade as a foundational infrastructure builder in East Africa, Kifiya empowers MSMEs, smallholder farmers, and low- to middle-income consumer bases. The CEO Office serves as the operational nerve center for this multi-business-unit group as it scales its capital structures toward becoming the Horn of Africa’s first tech unicorn. Kifiya is seeking a highly disciplined, autonomous executive to build and manage its core corporate infrastructure.
Core Operational Mandates & Scope of Responsibilities
- CEO Engagement & Strategic Calendar Management: Own the Group CEO’s master calendar end-to-end. Filter all inbound meeting vectors with sovereign professional judgment; protect strategic time blocks; and compile detailed briefing notes, target objectives, and historical context prior to every executive engagement. Maintain a live, reliable engagement tracker.
- Organizational Capability & Leadership Enablement: Oversee the end-to-end logistics for executive-level hiring pipelines. Schedule screening panels, maintain the leadership hiring tracker, and prepare structured pre-interview guidance packs for interviewers. Coordinate onboarding tracks, workspace readiness, and first-90-days induction calendars for incoming senior executives.
- Leadership Cadence Support: Organize all high-level Senior Leadership Team (SLT) meetings. Distribute agendas well in advance, document meeting minutes, log binding commitments, and deliver decision-ready analytical briefing materials rather than basic summaries. Flag cross-functional execution gaps to the Chief of Staff proactively.
- Investment & Institutional Stakeholder Coordination: Manage logistical pipelines for inbound Development Finance Institutions (DFIs), IFC, AfDB, and global investor delegations. Maintain an accurate investor contact database and manage strict document version controls for board packs, legal records, and strategic communications.
- Global Travel & Multi-Country Logistics Management: Design and execute complex, multi-country travel itineraries, flight sequences, hotel accommodations, and ground transport for the CEO and senior leaders with zero margin for error. Manage intricate visa applications and entry clearances across varying global jurisdictions ahead of time.
- Office Infrastructure & Physical Environment: Establish and run a weekly CEO Office operational review. Manage specialized vendor/supplier relationships, physical documentation files, and digital archiving systems. Ensure all executive boardroom technology, physical spaces, and resources consistently mirror Kifiya’s premium institutional standards.
Applicant Profile & Performance Standards
Required Professional Experience:
- Minimum of 7+ years of progressive experience in senior corporate operations, executive office management, or high-level administration within a highly complex organizational matrix.
- Proven track record of running an executive office independently and autonomously, rather than acting purely in an assistant capacity.
- Demonstrated hands-on mastery over C-suite travel logistics, including complex multi-country visa procurement and international delegation hosting.
- Professional exposure to investor relations, venture capital networks, or institutional stakeholder coordination is considered a distinct competitive advantage.
- Direct background working within fintech, commercial banking, Tier-1 management consulting, DFIs, or high-growth venture-backed startup environments is highly preferred.
Critical Competencies & Character Trait Matrix:
- Operational Rigor: Deeply systematic approach to building reliable workflow tracking architectures with no execution tolerances for late or incomplete items.
- Executive Presence & Discretion: Absolute trustworthiness and confidentiality while handling sensitive investor records, strategic pivots, and executive discussions.
- Communication Precision: Masterful written and verbal communication skills tailored for government officials, international investment boards, and internal directors.
- Anticipation Over Reaction: Ability to project operational requirements well in advance, eliminating reactive or last-minute panics.
Digital Application Procedure & Guidelines
Kifiya Financial Technologies utilizes an automated sorting infrastructure for its human resource intake. Interested and qualified professionals are required to submit their application dossiers electronically.
Submission Steps:
- Update your corporate CV to explicitly reflect your 7+ years of operations experience and your background managing complex logistics or C-suite environments.
- Draft a precise application cover letter explaining your structural fit for a high-growth fintech executive office.
- Consolidate your documents into a clean digital packet and transmit them directly to the corporate recruitment gateway:📧 Email Gateway: hr@kifiya.com
📝 Applicant Evaluation Note: Success in this role is measured by operational predictability, accuracy, and absolute seamlessness. The selection track will include comprehensive background checks, structural organizational exercises, and technical interviews. Ensure your digital application documents are clear and updated.