Wado Travel Services Job Vacancy Announcement


Ticket Officer (Remote & Office-Based)

📍 Location: Remote (first 6 months), then full-time in-office
💼 Employment Type: Full-Time
💰 Compensation: Base Salary + Commission on every air ticket sold


🏢 About Us

Wado Travel Services is a dynamic and fast-growing travel agency providing customized travel solutions. We specialize in air ticketing, group bookings, tours, and corporate travel services, delivering exceptional service to individual and corporate clients.


Position Summary

We are looking for a highly motivated and detail-oriented Ticket Officer with at least 2 years of travel industry experience. You will issue and manage domestic and international flight tickets, handle group bookings, and negotiate with airlines to secure the best deals for our clients.


🔹 Key Responsibilities

✅ Issue and manage domestic and international flight tickets using GDS systems
✅ Handle group ticketing requests and coordinate related logistics
✅ Negotiate with airline sales managers for competitive fares
✅ Provide fare quotations, process ticket changes, reissues, cancellations, and refunds
✅ Coordinate with airlines and partners to ensure smooth service delivery
✅ Support customers with itinerary planning and travel-related inquiries
✅ Be flexible and available after hours when needed


🛠️ About You – Skills & Qualifications

  • Minimum 2 years of experience in a ticketing role within the travel industry
  • Strong command of GDS systems (Amadeus, Sabre, Galileo preferred)
  • Excellent communication skills in English, Amharic, and basic Oromifa
  • Proven negotiation skills with airlines
  • Attention to detail, organizational skills, and commitment to service excellence
  • Strong teamwork and problem-solving abilities
  • Ambitious, self-driven, and eager to grow within a supportive team

🎁 Benefits

✨ Commission on every air ticket sold
✨ Flexible remote work option for the first 6 months
✨ Opportunity for career advancement in a professional environment


📩 How to Apply

Interested and qualified candidates should send their CV and a brief cover letter to:

📧 Email: Wado@wadotravel.com
📌 Subject line: Application for Ticket Officer Position – [First Name Last Name]

Deadline : July 28 2025


Would you like help polishing your CV or writing a cover letter for this role?

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