Organization: VisionFund Microfinance Institution
Location: Addis Ababa & surrounding branches
Employment Type: Permanent
Application Deadline: April 20, 2026
About the Organization
VisionFund Microfinance Institution (S.C) is established to provide financial services to low-income communities in both rural and urban areas across Ethiopia. The institution operates in multiple regional states and focuses on financial inclusion and economic empowerment.
Position 1: Junior Customer Service Officer
Key Responsibilities
Promotion & Marketing
- Conduct market research and client outreach
- Promote financial products and attract new clients
- Support branch planning and budgeting activities
Loan & Saving Operations
- Process loan applications and conduct credit appraisal
- Evaluate collateral and prepare loan documents
- Disburse loans and collect repayments
- Maintain proper documentation and reporting
Portfolio Management
- Monitor loan performance and ensure timely repayment
- Follow up on overdue loans
- Maintain strong client relationships through field visits
Qualifications
- Education:
- 10+2 / 10+3 / TVET Level II–IV / Diploma / Degree in:
- Economics
- Management
- Marketing
- Public Administration
- Rural Development
- Agricultural Economics or related fields
- Experience:
- Minimum 1 year relevant experience
Required Skills
- Strong communication and interpersonal skills
- Basic computer skills
- Good analytical and problem-solving ability
- Knowledge of financial and economic concepts
- Integrity, responsibility, and teamwork
Location
- Addis Ababa & surrounding branches under West Regional Operations
Position 2: Branch Manager ‘D’
Key Responsibilities
- Manage overall branch operations and portfolio quality
- Lead staff, supervise daily operations, and ensure service quality
- Chair branch credit committee and approve loans
- Develop business plans and marketing strategies
- Ensure compliance with policies and procedures
Qualifications
- Education:
- Degree/Diploma in:
- Economics
- Accounting
- Business Administration
- Management
- Banking & Finance or related fields
- Experience:
- 4 years (Degree) or 6 years (Diploma) relevant experience
Required Skills
- Leadership and team management
- Financial planning and basic accounting knowledge
- Strong communication and marketing skills
- Computer proficiency (MS Office)
- Motorcycle driving skill & license
Location
- Addis Ababa, Oromia, SNNPR, Central Ethiopia
How to Apply
Interested applicants should submit:
- Application letter
- Updated CV
- Copies of credentials
- Up to 3 references
📧 Email: VFE_vacancy@wvi.org
📍 Or apply in person at: West Regional Operations Office (Furi, Sheger City)
Important Notes
- Only shortlisted candidates will be contacted
- Ensure all documents are complete before submission