Sidama Bank S.C. is inviting qualified fresh graduates to apply for the position of Junior Customer Service Officer. The bank is seeking individuals with a strong academic background and good communication skills to work at various branches across Ethiopia.
Position: Junior Customer Service Officer
- Qualification: Bachelor’s Degree in a business-related field, such as Accounting, Management, Economics, Business Administration, Banking & Finance, or Marketing. Degrees in other fields will not be considered.
- Graduation Year: Applicants must be graduates from the Gregorian Calendar (GC) 2024 or 2025 / Ethiopian Calendar (EC) 2016 or 2017.
- CGPA: A minimum cumulative GPA of 3.00 and above is required.
- Experience: No prior work experience is necessary.
- Place of Work: Various locations across Ethiopia, as assigned by the bank.
Key Responsibilities
- Handling basic banking services, including account opening, deposits, and withdrawals.
- Providing high-quality customer service.
- Promoting and cross-selling the bank’s products and services.
- Maintaining accurate records and ensuring compliance with bank policies.
How to Apply
- Application Method: Applications must be submitted online only through the Google Form link provided.
- Application Link: https://is.gd/sbaug2025
- Required Documents: Applicants must upload an updated CV and a copy of their degree and transcript.
Deadline: August 22, 2025.
Note: Incomplete applications will not be considered, and only shortlisted candidates will be contacted.